Frequently Asked Questions
Have a few questions? We've put together all the questions we get asked the most by our current and future residents.
Billing
Billing and rent questions asked by new and existing residents.
When is my rent due?
Your rent is due on the 1st of each month and late after the 5th.
Can I pay my bills online?
Click here to log in to your TWA portal or create a new account. Under the “Charges” section in the.…
What fees are associated with paying online?
If you pay by ACH with a checking or savings account there are no fees. Our payment processor does charge…
How do I figure out how much I owe?
Click on the “Resident Web Access” button in the top right of the community webpage login to your transaction history.…
How do I receive my bill?
Bills are posted on the resident portal and are available at any time by logging into your resident portal account.…
Do you rent homes or allow rent-to-own?
We do not rent homes in our communities, but we do offer rent-to-own where it is legally permissible.
What is the cost of your lot rent?
Lot Rent varies by community. You can visit our Communities page to find the community you are interested in, and…
Does lot rent go up every year?
This is hard to predict, however generally speaking yes, lot rent does increase annually in order to cover rising costs…
Can I pay my rent using cash?
Yes you can. Simply request a CashPay form from your community manager. You can then take that form to a…
What is CashPay?
CashPay is a simple safe way to pay using cash. The process works almost the same way as buying a…
Can I set up auto payments for my rent?
Yes! You can sign up by going to your TWA portal and clicking “Make a Payment” Then click “enabling AutoPay”…